EXL Service Philippines: Here’s a detailed overview of EXL Service Philippines, Inc., a major BPO and analytics services provider with operations in Metro Manila, Cebu, Iloilo, and other Philippine locations. This profile focuses on in‑country roles, their qualifications, and salary insights—especially relevant for candidates in the Philippines.
Company Snapshot: EXL Philippines
- Sector: BPO – Insurance, Healthcare, Finance, Data Analytics
- Locations: Pasay (MOA), Alabang, Cebu City, Iloilo City, others
- Global Reach: Serves top U.S. clients in insurance, banking, healthcare, logistics, and more
EXL Service Philippines
Key Open Roles (via JobStreet)
- Transformation Sr. Manager (Digital Solutioning) — Pasay
- Salary: ₱180,000–₱195,000/mo
- Qualifications: Experience in digital transformation management with strong leadership and stakeholder engagement
- GDS Customer Support Specialist — Pasay
- Salary: ₱27,000–₱29,000/mo
- Qualifications: Customer service experience, preferably with GDS tools (Sabre/Apollo)
- USRN Clinical Process Training Manager — Pasay
- Salary: Not listed (HMO benefits)
- Qualifications: Clinical background (USRN), process training expertise
- Medical Coder (PHRN / Non‑RN) — Pasay (WFH/On-site hybrid)
- Qualifications: Certification in medical coding; familiarity with PH/US standards
- Operations Manager – BPO Investment Banking — Cebu
- Salary: ₱79,000–₱100,000/mo
- Qualifications: Leadership in back-office operations, preferably in financial services
- Workforce Manager (WFM) — Alabang
- Salary: ₱85,000–₱100,000/mo
- Qualifications: Experience in workforce planning, scheduling, and team coordination
- PHRN Communication Coach Specialist — Pasay (Hybrid)
- Salary: ₱40,000–₱45,000/mo
- Qualifications: Strong communication skills in healthcare settings; training/coaching experience
- HR Benefits Associate — Iloilo
- Salary: Not listed
- Qualifications: HR/payroll/benefits knowledge; proficiency in HR systems
- Team Lead (BPO Back-Office) — Pasay
- Salary: ₱35,000–₱40,000/mo
- Qualifications: Back-office operations experience, team supervision skills
- Quality Analyst (Insurance) — Cebu / Pasay
- Salary: ₱35,000–₱45,000/mo
- Qualifications: QA/testing in insurance/BPO settings
EXL Service Philippines
Salary Benchmarks (Philippines-scale)
- CSR / Customer Service Rep: ₱25K–₱29K/mo
- Quality Analyst: ₱35K–₱45K/mo
- Operations Manager / WFM / Workforce Manager: ₱79K–₱100K/mo
- Senior Manager-level (Digital Solutions): ₱180K–₱195K/mo
From Indeed and Glassdoor, average entry-level CSR salaries range ₱22K–₱39K/mo depending on experience and account .
What Employees Say (Reddit Insights)
- Starting pay: ₱22K–₱26K, with promise of ₱25K+ after assessments “It can range as high of 25k depende sa result… increase is performance-based… can go as high as 10% yearly”
- Work environment: Mixed; some cite poor facilities or management issues, while others note flexibility, supportive teams, and long tenure.
EXL Service Philippines
Summary Table
| Role | Salary (₱/mo) | Qualifications & Notes |
|---|---|---|
| CSR / Customer Support Specialist | ₱27K–₱29K | GDS tools experience preferred |
| Communication Coach (PHRN) | ₱40K–₱45K | Clinical + coaching skills |
| QA Analyst (Insurance) | ₱35K–₱45K | BPO insurance QA background |
| Team / Ops / Workforce Manager | ₱79K–₱100K | Leadership in back-office/Ops, scheduling expertise |
| Transformation Sr. Manager | ₱180K–₱195K | Digital transformation, senior management |
| Medical Coder | Competitive / Hybrid | Coding certifications, healthcare data accuracy |
| HR Benefits Associate | Not listed | HR/payroll administration experience |
EXL Service Philippines
Looking for legit Work From Home opportunities?
We post daily updates on remote jobs, virtual assistant roles, and online career tips
Follow us now and never miss another chance to land your dream remote job!
EXL Service Philippines
Stay informed with the latest insights right in your inbox.
Join 300,000+ subscribers and get exclusive monthly tips on work-from-home jobs, online side hustles, and remote career advice.
