Philippines- Remote Jobs- Boldrimpact & ttec CAREERS

Philippines- Remote Jobs- Boldrimpact & ttec CAREERS: Here’s a polished, data-informed job description template for roles at Boldr (boldrimpact.com), covering Position, Qualifications, and Salary, based on publicly available sources:

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Company: Boldr

Boldr is a B Corp certified global outsourcing and impact-led organization, delivering services in customer experience, data management, and sales enablement for clients worldwide

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Sample Position: Customer Service Representative / Advocate (Philippines, Remote)

Employment Type: Full-time, work-from-home (Philippines)
Team: Customer Experience / Support

Role Overview

• Provide high-quality support via email, chat, or voice to international clients.
• Meet SLA and quality targets while maintaining excellent customer interactions.
• Collaborate with teammates across global time zones using remote tools and dashboards.

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Qualifications

Required:

• 1–3 years of experience in customer service or call center support.
• Excellent English communication skills (spoken and written).
• Reliable home internet connection and quiet workspace for remote setup.

Desired:

• Prior experience with BPO or support teams servicing international clients.
• Comfort with data entry, CRM tools, and remote collaboration platforms.

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Salary & Compensation

Philippines-Based Support Roles

• Customer Service Representative / Advocate: ₱25,000–₱30,000/month (~US $450–600)
• Senior Advocate / Team Captain: up to ₱50,000/month ($800–1,000+) depending on level and performance

🇺🇸 U.S.-Based Talent & Sales Roles

• Account Executive / Sales Development Representative: $65K–$70K/year base (with potential commissions)
• Customer Success Manager: ~$84K/year median total compensation
• Marketing / Specialist roles: B2B/digital marketing specialists earn between $65K–$125K/year in U.S. roles

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Why Join Boldr?

• Ethical & people-first culture as a certified B Corp, offering living-wage compensation and holistic benefits (health, PTO, wellness support, sabbaticals)
• Remote work structure with support for home-office needs (internet and mobile allowances, equipment support)
• Growth-focused environment with promotions, coaching, and skills development through structured learning platforms.

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Philippines- Remote Jobs- Boldrimpact & ttec CAREERS

How to Apply

Please submit the following:

• A resume highlighting customer support, B2B, or sales experience.
• Examples of quantitative outcomes (e.g. support metrics, sales targets, performance).
• Your timezone (for remote U.S. roles) or home setup readiness (for Philippines-based roles).
• An optional cover message briefly describing why you’re excited to join Boldr.

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Sample Role Snapshot

Position	Qualifications	Salary Range
CSR / Customer Advocate (PH)	1–3 yrs support experience, strong English	₱25K–30K/month (~US $450–600)
Senior Advocate / Team Captain (PH)	Leadership, performance-driven	Up to ₱50K/month (~US $800–1,000)
U.S. SDR / Account Executive	2+ yrs sales/B2B, CRM familiarity	US $65K–$70K/year base + commission
Marketing/Data Specialist (U.S.)	3+ yrs campaign experience	US $65K–$125K/year depending on role level

Philippines- Remote Jobs- Boldrimpact & ttec CAREERS

Here’s a job description template tailored for roles at TTEC, based on current salary data and typical qualifications:

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Company Overview

TTEC Holdings, Inc. is a global leader in customer experience technology and business process outsourcing, with teams in over 20 countries and ~60,000 employees.

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Sample Position: Customer Service Representative (Remote or Onsite — Philippines)

Employment Type: Full‑time
Location: Philippines (remote work‑at‑home or onsite hubs like Pasay, Lipa, Iloilo)
Department: Customer Service / Support

Role Overview

• Handle customer inquiries via chat, email, or phone (depending on account).
• Provide accurate, empathetic resolution aligned with SLA standards.
• Collaborate with international clients, applying problem‑solving and escalation protocols as needed.
• Maintain quality and performance metrics (e.g., CSAT, AHT, QA compliance).

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Philippines- Remote Jobs- Boldrimpact & ttec CAREERS

Qualifications

Required:

• At least Senior High School diploma (or 2nd-year college), with at least 6 months of customer service or BPO experience (freshers considered for non‑voice accounts)
• Strong English verbal and written communication.
• Basic computer and troubleshooting skills.
• Reliable internet connection (for remote roles) and proximity within 40–50 km of listed TTEC centers (for WFH eligibility).

Preferred:

• Experience in telco, healthcare, or retail accounts.
• Familiarity with voice and non‑voice support workflows.
• Comfortable working in day or graveyard shifts, depending on account.

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Salary & Compensation

🇵🇭 Philippines-Based Roles

• Customer Service Representative / Support Agent:
  • Average package around ₱18,000–₱19,000/month, with total pay typically ranging ₱14,000–₱23,000/month depending on incentives and allowances.
  • Many accounts offer a base of ₱13K–₱17K plus performance bonuses (e.g. P4P), shift differential, meal or laundry allowances.
  • Entry-level or apprentice roles often package from ₱20,960–₱27,300/month.
• Senior CSR / Team Lead:
  • Experienced agents or team captains may earn ₱25,000–₱30,000/month, or up to ₱35,000/month depending on performance and account level.

🇺🇸 U.S.-Based Roles

• Example: Inbound Chat Sales Representative: starting at US $22.50/hr, plus performance bonuses.
• Service Delivery Managers / Compensation Managers: US $60K–$184K/year depending on role and seniority.

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Why Work at TTEC?

• Career growth: Internal promotions from CSR to Team Lead, Quality Analyst, or Operations roles are common.
• Flexible setup: Work‑from‑home positions available in many locations.
• Comprehensive benefits: Includes medical, wellness perks, meal/laundry allowances, shift differential, training programs like Talent Accelerator Program.

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Job Summary Snapshot

Role	Qualifications	Salary Estimate (Philippines)
Customer Service Representative	Senior HS / 2nd‑year college, 6 mo BPO experience or fresh for non‑voice	₱18,000 ± ₱2,000 base + incentives (~₱14K–23K)
Chat-only / Retail Agent	Same; strong written English	₱20,000–₱27,000/month
Senior CSR / Team Lead	1–3 yrs experience, performance record	₱25,000–₱35,000/month

How to Apply

• Submit your resume, indicating your highest education and any customer service experience.
• Specify whether you’re ready for day or graveyard shifts, and your preferred mode (WFH or onsite).
• For remote roles, confirm home internet speed (≥40 Mbps) and location within 40 km of sites such as Pasay or UP Technohub.

Philippines- Remote Jobs- Boldrimpact & ttec CAREERS

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Philippines- Remote Jobs- Boldrimpact & ttec CAREERS