SupportNinja- Remote- Philippines: Here’s a refined job description template tailored for SupportNinja, detailing position, qualifications, and salary information—based on the most reliable public data available:
Company Overview: SupportNinja
SupportNinja is a global staffing and support services provider delivering business process outsourcing in areas such as customer support, data processing, and IT via remote-first teams across the Philippines and beyond.
SupportNinja- Remote- Philippines
Sample Role: Customer Service Representative (Remote, Philippines)
Position Overview
- Handle written inquiry-based support tasks such as live chat, email responses, social media moderation, or data entry.
- Work remotely in a flexible schedule environment, often supporting international clients.
Qualifications
- Prior experience in customer service or back-office admin roles is preferred.
- Strong written English communication and proficiency in remote collaboration tools.
- Ability to work in various shifts and maintain consistent productivity. (Common in similar roles—general industry standard.)
SupportNinja- Remote- Philippines
Compensation & Salary Estimates
Philippines-Based Positions
Position | Annual Salary (₱) | Monthly Equivalent |
---|---|---|
Customer Service Representative | ₱192,000 – ₱336,000 | ₱16,000 – ₱28,000 avg. total pay (Base pay: ₱192,000 – ₱300,000) |
CSR (Indeed) | – | ₱25,300 avg. |
Data Processing Analyst | ₱300,000 – ₱350,000/year | |
Team Manager / Lead | ₱360,000 – ₱600,000/year ($30K–50K) |
U.S. Equivalents & Senior Roles
- Data Entry Specialist: ~$19/hr
- Service Delivery Manager: ~$64/hr
- CS Agent (U.S.): ~$44K/year
- Global Director: ~$353K/year
SupportNinja- Remote- Philippines
Why Work at SupportNinja?
- Staff report competitive pay with a 4.1/5 compensation rating, plus flexible benefits.
- The company values work-life balance and offers generous allowances and support perks via client campaigns.
Sample Snapshot: Customer Service Representative (Philippines)
- Qualifications: 6 months+ experience in support, strong written English, remote-ready setup.
- Salary: ₱16K–28K/month (total compensation) or ~₱25K/month average as reported.
- Upward paths: Data Analyst, Team Lead, Manager roles at ₱300K–600K/year ranges.
SupportNinja- Remote- Philippines
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