Top 40 BPO Companies in the Philippines

The BPO Industry and Its Impact on the Philippine Economy
The business process outsourcing (BPO) sector is a key driver of the Philippine economy, contributing more than 11% to the country’s GDP. It stands as the largest industry in the nation, employing over 1.2 million professionals across approximately 3,000 companies. Top 40 BPO Companies in the Philippines

For those unfamiliar with the local landscape—especially international clients—navigating the vast number of outsourcing providers can be challenging.

To help, we’ve put together a curated list of 40 of the most prominent BPO companies in the Philippines. These organizations represent some of the best examples of how international businesses have successfully leveraged Filipino talent to build top-tier outsourcing operations.

Leading Global Outsourcing Directory: Top 40 BPO Companies in the Philippines
Outsource Accelerator is the premier marketplace and advisory platform for outsourcing worldwide. Our extensive global directory features over 3,000 BPO companies, complete with in-depth company profiles, pricing insights, and client reviews.

Whether you’re a solo entrepreneur, a small business owner, or a corporate decision-maker, we help connect you with the ideal outsourcing partner tailored to your business needs.

Start exploring our comprehensive outsourcing directory today. You can also browse our curated lists of top BPO providers by country.

Business Process Outsourcing (BPO) definition

Understanding the Scope of Outsourcing and the Top 40 BPO Firms in the Philippines

Outsourcing encompasses a wide range of staffing solutions and service providers. In the context of our Top 40 BPO Companies in the Philippines list, we focus on a newer generation of business process outsourcing (BPO) firms—typically smaller and more agile—that represent the modern evolution of outsourcing.

These contemporary BPOs generally offer a wider variety of staff roles, greater flexibility, more transparent pricing, and are especially suited to small and medium-sized businesses (SMBs), rather than large enterprises.

These firms may also be known as “seat leasing” or “staff leasing” providers and often include services such as virtual assistants (VAs), staff augmentation, and various non-voice support solutions.

Outsource Accelerator also features a separate Top 40 Call Centers in the Philippines list, which highlights larger, more traditional firms that focus primarily on voice-based customer service for multinational corporations and enterprise-level clients.

If you’re looking to connect with any of the 700+ outsourcing providers featured in our listings, you can explore our BPO directory or request a free, unbiased quote. But first, here’s a quick overview of the BPO landscape in the Philippines.

BPO in the Philippines

Top 40 BPO Companies in the Philippines

Although the BPO industry in the Philippines began only 25 years ago, it has rapidly grown to become the country’s largest economic contributor—and its momentum continues. Each year, more outsourcing providers are launching or expanding operations, driven by the country’s highly educated workforce, cultural compatibility with Western markets, and competitive labor costs.

The first call center in the Philippines opened in 1992. Since then, the sector has experienced explosive growth, becoming a cornerstone of the national economy. The BPO industry has provided employment to hundreds of thousands of Filipinos and continues to create opportunities across the nation.

Beyond job creation, BPO has elevated the Philippines on the global stage by highlighting the talent, skills, and professionalism of its people. It has empowered Filipinos to compete globally, helping bridge the economic gap through international career opportunities.

Today, the BPO landscape in the Philippines includes everything from nimble startups and mid-sized firms with 500 to 5,000 seats, to major multinational players. Leading companies like Concentrix, for example, employ around 80,000 staff locally and over 250,000 worldwide.

In this guide, we’ve featured just the top 100 BPO companies in the Philippines—but there are many more. If you need help exploring the full market, we’re here to assist.

The Most Comprehensive BPO Directory

Top 40 BPO Companies in the Philippines

Outsource Accelerator provides the world’s most detailed outsourcing directory focused on the Philippines, listing over 3,000 BPO firms. Our directory includes in-depth profiles, corporate videos, pricing insights, and client reviews. In fact, 34 of the top 40 BPO companies are listed on our platform. Simply click through the links to discover more about each provider.

Top 40 BPO Companies in the Philippines

1. Booth & Partners

Booth & Partners is a U.S.-owned company offering comprehensive staffing and managed service solutions. They specialize in delivering high-quality talent customized to meet each client’s specific requirements.

Dedicated to driving results and maximizing cost-efficiency, B&P stands out by offering up to 70% in cost savings. Clients benefit from access to top-tier professionals and some of the most personalized and flexible outsourcing solutions available today.

2. Remote Employee

Remote Employee is a Western-owned and managed company backed by over 50 years of combined expertise in business and outsourcing. The company helps organizations of all sizes cut operational costs and boost efficiency by transforming how they source top talent. Its mission is to empower businesses—regardless of size—to seamlessly tap into the global talent pool, enabling faster growth and scalability compared to conventional hiring approaches.

3. SixEleven

SixEleven Global Services is based in Davao, a southern city of the Philippines. It has been operating since 2005, has over 1,500 seats, and provides customer service and other business processes to its clients, covering all industry verticals. 

It specializes in voice and customer service operations as well as offering a broad range of generalist services.

4. Acquire BPO

Acquire BPO is a forward-thinking provider of call center, back-office, and business process outsourcing services, with its headquarters in Melbourne, Victoria, Australia. Since 2005, the company has been delivering dependable and cost-efficient outsourcing solutions.

As an award-winning BPO firm, Acquire BPO is known for offering adaptable call center services tailored to the needs of global businesses across a wide range of industries.

5. Cloudstaff

Cloudstaff delivers outsourcing solutions through a platform of innovative services tailored for businesses of all sizes and industries. Their remote teams offer 24/7 support, ensuring around-the-clock assistance.

Combining a skilled talent pool with advanced technology, Cloudstaff helps companies efficiently manage daily operations and projects.

6. ConnectOS

ConnectOS is a premier global offshoring partner serving both large enterprises and small businesses. Headquartered in Metro Manila, it operates from eight locations throughout the Philippines. Recognized as an employer of choice, ConnectOS is also an industry leader in IT and workplace security, with its reputation independently verified by market evaluations.

7. Clark Staff

Clark Staff is a U.S.-owned remote staffing firm that has been operating successfully since 2003. Its mission is to equip small and mid-sized businesses with the tools and resources traditionally reserved for Fortune 500 companies.

With over 60 years of combined experience in the BPO industry among its leadership team, Clark Staff specializes in helping businesses build, manage, and grow remote teams worldwide.

8. Doxa Talent

Founded in 2020, DOXA® Talent supports small and mid-sized businesses in scaling effectively by connecting them with highly skilled nearshore and offshore professionals.

More than a traditional BPO, DOXA operates with a purpose-driven mission—empowering global communities through meaningful employment. Its Conscious Outsourcing® approach ensures businesses gain access to top-tier talent while promoting ethical and sustainable hiring practices.

9. Logix BPO

Logix BPO has earned its reputation as a premier call center provider in the Philippines by consistently delivering excellence and innovation.

Based in Cebu, this top-tier BPO combines cutting-edge technology with skilled professionals to offer high-impact business solutions that drive measurable success for clients around the globe.

10. Connext Global Solutions

Connext is a back-office BPO service provider based in the Philippines, offering cost-effective, highly skilled professional staffing since 2014.

Leveraging seamless cloud technology, Connext addresses clients’ staffing needs by building outstanding remote teams that enhance operational efficiency and support smooth business operations.

11. Sourcefit

Sourcefit, a Manila-based BPO firm, specializes in tailored offshore staffing solutions. Since its establishment in 2006, the company has partnered with Fortune 500 telecom companies to deliver outsourced process consulting and content moderation services.

Sourcefit offers a broad array of services, including SEO and PPC marketing, content moderation, social media management, email marketing, telesales, and customer support.

12.Boomering

Boomering Inc. is a global offshoring and outsourcing firm that enables businesses to enhance efficiency and cut operational costs by building dedicated remote teams. With a team of 51–200 innovative professionals, they focus on solving problems through creative and forward-thinking approaches.

By offering flexible, customizable staffing solutions, Boomering empowers clients to grow their businesses and reach their goals effectively.

13. Outsourced

Outsourced is a top-tier Business Process Outsourcing (BPO) provider based in the Philippines, offering full-time remote staffing and offshore workforce solutions to global businesses of all sizes.

The company is known for delivering highly skilled offshore professionals who consistently surpass client expectations.

14. Virtual Staff PH

VirtualStaff.ph is a premier platform for assembling remote teams in the Philippines, offering access to over 1,000,000 pre-screened professionals—the largest vetted talent pool in the country.

It revolutionized the industry by introducing a unified platform that enables direct hiring and fully compliant onboarding processes.

15. Outsourced Global

Outsourced Global is a premier ISO-certified offshore staffing provider established by Australian entrepreneur Mike Larcher, who brings 20 years of business expertise to the company.

Focused on delivering top-tier talent from the top 5% globally, Outsourced Global is committed to offering a superior staffing experience that fuels growth and success for its international clients.

16. 123Employee

123Employee is a prominent Business Process Outsourcing (BPO) company offering a diverse array of offshore solutions, including web design, custom software development, web development, desktop application development, and mobile app development. Established in 2006, it aims to support small and medium-sized businesses.

17. Accenture

Accenture is a global leader in technology, consulting, and outsourcing services, employing 400,000 people worldwide, with 45,000 based in the Philippines.

The company operates 22 delivery centers across the country, including locations in Cebu and Ilocos. Since starting with just 85 employees in Manila in 2007, Accenture has grown significantly. Fortune magazine has recognized it as the World’s Most Admired Information Technology Services company.

18. Teleperformance

Teleperformance is a BPO company headquartered in the Philippines. Established in 1996, it has expanded to employ over 380,000 people across 83 countries.

The company delivers digitally integrated business services that support customer experience management, business process outsourcing, and back-office operations. Teleperformance offers digital solutions across various industries, including retail e-commerce, energy and utilities, healthcare, and financial services.

19. Concentrix

Concentrix is an IT company headquartered in Fremont, California, offering technology solutions to clients around the globe. This BPO firm also operates in Brazil, China, Japan, and South Korea. They specialize in design, marketing, business process outsourcing, and customer management services.

20.  Wipro

Wipro Limited is a leading global company in information technology, consulting, and business process services. Leveraging hyper-automation and cognitive computing, Wipro helps clients achieve success in the digital era. The company employs robotics, cloud technology, analytics, and other emerging innovations to deliver effective solutions.

Widely recognized for its extensive range of services, Wipro is also known for its strong commitment to sustainability and corporate responsibility. With over 220,000 dedicated employees, Wipro serves clients across six continents.

21. Capgemini

CGI is a leading global consulting and IT firm serving a diverse range of industries. Founded in 1976, the company has expanded to operate in 400 locations worldwide, providing business consulting services across more than 20 sectors.

22. Cognizant

Cognizant is a global IT services company that revolutionizes clients’ business models, technology frameworks, and operations through cutting-edge technologies. Its unique industry-focused, consultative approach helps clients envision, create, and run more innovative and efficient organizations.

Ranked 194 on the Fortune 500, Cognizant is consistently recognized as one of the world’s most respected companies. It empowers clients by providing insights that enable proactive responses to customer needs.

23. HCL Technologies

HCL Technologies Ltd is a top provider of digital, engineering, and cloud solutions worldwide and ranks as India’s third-largest IT company.

With a workforce exceeding 219,000 employees and over 210 delivery centers in 54 countries, the company serves approximately 10,000 clients globally through its diverse software and product offerings.

24. Infosys

Infosys BPM Ltd., the business process management arm of Infosys Ltd. (NYSE: INFY), was established in April 2002. The company specializes in comprehensive end-to-end outsourcing, providing clients with transformational advantages such as cost reduction, continuous productivity enhancements, and process re-engineering.

Infosys BPM has operations across multiple countries, including India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

25. CGI

Founded in Quebec City in 1976 by Andre Imbeau and Serge Godin, CGI originally stood for “Conseillers en gestion et informatique,” meaning “Consultants in Management and Information.”

As an outsourcing company in the Philippines, CGI offers a wide range of services including business consulting, application development, business process services, IT outsourcing, infrastructure management, and systems integration.

26. Tech Mahindra

Tech Mahindra, headquartered in Pune, Maharashtra, India, is a Business Process Outsourcing (BPO) provider delivering industry-leading, customer-focused information technology solutions to its clients.

27. Indra

Indra is a distinguished IT company and Business Process Outsourcing (BPO) provider based in Madrid, Spain, specializing in business and strategy consulting. Since 1993, the company has been delivering ethical and transparent intelligence services.

28. Hexaware

Hexaware assists businesses in navigating the digital age by blending human creativity with advanced technology.

Established in 1990, the company has grown into a global enterprise with over 5,000 employees worldwide. It began its journey in India and steadily expanded to establish its international footprint.

29. CSG Inbound Communication

CSG is a renowned leader in delivering innovative market resources and support, maintaining consistent commitment amid ongoing technological advancements. Based in Greenwood Village, CO, CSG has collaborated with some of the world’s most recognized brands.

30. Teletech

For more than 40 years, TTEC (formerly TeleTech) has integrated service design, strategic consulting, technology platforms, and operational excellence to create engaging customer experiences that significantly boost business results. Their goal is to help companies keep their customers satisfied.

31. Genpact

Genpact, founded in 1997, is a business process outsourcing (BPO) and information technology services provider headquartered in New York, with operations worldwide.

Boasting over 10,000 employees and its proprietary AI-driven platform, Genpact Cora, the company is able to “connect every dot, reimagine every process, and transform the way companies operate.”

32. EXL Service

EXL Service has been operating for 24 years and serves as a vital partner for leading companies in data-driven industries including insurance, banking, financial services, healthcare, retail, and logistics.

33. TDCX

Headquartered in Singapore, TDCX delivers transformative digital customer experience (CX) solutions that help leading and disruptive brands attract new customers, foster loyalty, and safeguard their online communities.

34. Capita

Founded in 1984, Capita is a longstanding business outsourcing company that simplifies connections between businesses, customers, governments, and citizens.

The company offers distinctive consulting, digital, and software solutions that empower clients to concentrate on their core strengths and achieve outstanding results.

35. TaskUs

TaskUs is a unique Business Process Outsourcing company. It is a smart, collaborative team with extensive expertise in various technologies and data applications designed to fulfill your company’s specific needs.

36. WNS

WNS Global Services Philippines Inc. is a leading player in the Business Process Management (BPM) industry and serves as the Philippine arm of WNS Holdings Limited. Established in 1996 with British Airways as its inaugural client, the company has been delivering BPM solutions since 2003.

Notably, WNS was among the pioneers in the BPO sector to have its shares listed on the New York Stock Exchange, marking a significant milestone in the industry.

37. Neusoft

Founded in 1991, Neusoft is a prominent IT and software services provider based in China, specializing in digital transformation and technology solutions.

The company delivers a broad spectrum of services, including software development, system integration, and IT consulting. With a strong commitment to innovation, Neusoft has established a significant presence across multiple industries, including healthcare, finance, and smart cities.

38. SS&C Technologies

SS&C Technologies is a global provider of investment services and software solutions. Since its founding in 1986, the company has delivered outstanding financial services while building strong, lasting relationships with thousands of clients worldwide.

In addition to its financial services, SS&C Technologies offers comprehensive financial software infrastructure designed to address diverse client needs. Headquartered in Windsor, Connecticut, the company is a leading provider of administrative services for hedge funds and private equity firms.

39. Five9

Five9 is a contact center and outsourcing company delivering digital solutions, cloud technology, and innovative services to thousands of clients worldwide.

Founded in 2001 with just over 1,800 employees and advanced contact centers, Five9 focuses on forging strong partnerships to fully understand, strategize, and collaborate with clients, offering tailored services for both short-term and long-term projects.

40. Crowe

Crowe PR PRC is a specialized public accounting and technology firm with a worldwide footprint. They deliver intelligent solutions to clients across multiple locations, providing support that creates lasting value for businesses of all sizes.

Crowe Global’s teams have been refining accounting processes for more than 80 years. The original organization representing the global Crowe network was established in 1942, showcasing an unmatched depth of industry expertise.

Top 40 BPO Companies in the Philippines