VA-care (Global Healthcare VA Agencies): Here’s a polished hiring overview for VA.care, tailored for potential applicants and recruiters looking for clarity on roles, responsibilities, salary structure, and location setup:
VA.care—Your Partner in Healthcare Virtual Assistance
Who They Are
VA.care specializes in delivering healthcare-focused virtual assistant (VA) services—including medical administration, virtual scribing, reception, transcription, and more—offered by HIPAA-trained professionals based in the Philippines under robust data protection protocols.
VA-care (Global Healthcare VA Agencies)
Available Positions & Core Responsibilities
VA.care positions include:
• Virtual Administrative Assistant
- Tasks: Appointment scheduling, calendar management, call handling (inbound/outbound), patient intake forms, email and inbox management, medical records filing, insurance verification support, and follow-ups/reminders.
• Virtual Medical Scribe / Medical Virtual Assistant (MVA)
- Tasks: Live or asynchronous documentation of patient visits during exams via secure video tools, real-time charting in EHR/EMR systems, plus back-office support tailored to specific specialties (e.g., cardiology, family medicine, dentistry).
All VAs are:
- Rigorously vetted and background-checked,
- HIPAA-certified and compliant with the Philippines’ Data Privacy Act of 2012,
- Monitored using time-tracking tools,
- Coordinated through campaign and QA managers within managed office settings for enhanced security and reliability.
Salary and Pricing Structure
VA.care charges clients using simple, flat-rate weekly plans based on the level of service and weekly hours (typically 30–40 hours):
Plan Name | Weekly Cost (30 hrs) | Weekly Cost (40 hrs) | Key Features |
---|---|---|---|
VA Lite | $280 | $350 (implied) | Appointment scheduling, patient follow-up, record updates |
VA Essential | $320 | $390 | Includes Lite features + insurance follow-up, receptionist tasks |
VA Scribe | $360 | $450 | Includes Essential + virtual scribing, Zoom/Teams support, messaging systems |
Location & Work Setup
- VAs are based in the Philippines, operating under national data privacy laws that align with international standards like HIPAA.
- Work occurs from secured VA.care-managed office environments to ensure data safety—not remote home offices.
VA-care (Global Healthcare VA Agencies)
Summary at a Glance
Roles:
- Virtual Administrative Assistant (healthcare admin, scheduling, documentation)
- Virtual Medical Scribe / Medical VA (live charting, back-office clinical support)
Skillset Requirements:
- Healthcare workflow savvy (EMR/EHR systems, templates, scheduling tools)
- Administrative precision and patient communication skills
- HIPAA and Data Privacy Act awareness
Compensation Style:
- Clients pay $280–$450 per week based on service tier; VAs typically receive part of the weekly rate through VA.care’s internal payroll structure (exact VA pay depends on contract terms).
Location:
- Office-based setup in the Philippines, fully managed by VA.care.
VA-care (Global Healthcare VA Agencies)
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